COMMUNICATION

(Read Profile : Rogayah A Razak, PhD. Assoc. Prof.)

Module 1. COMMUNICATION AT WORK PLACE
The sub-modules in this module will train workers to communicate using English via the various modalities of speaking, writing, reading and empathizing with their colleagues at their workplace in various situations.

(a) Communicating at work : Facilitating good communication
Workers in any job setting need to improve their oral communication skills. Empathy among workers affects how well each person communicates. Participants will learn that what they say is very important in being able to work effectively with others in the workplace. This will help productivity in the workplace or classroom and help the participants move closer to resolving conflict with others.

(b) Communicating at work : Convey ideas in writing
Workers learn to write using imagery, write formal letters, memos and minutes of meetings, write an article for a newsletter, write a resume, write speeches, proof-read and revise articles for newsletter.

(c) Communicating at work : Read with understanding
Workers will increase comprehension of materials with use of imagery. Workers learn to identify types of news stories by reading newsletters and newspapers and categorize stories by type. They will also interpret work-related literature like workplace memos, notices, minutes of meetings, etc.

(d) Communicating at work : Five basic human needs
Workers will become aware of five Basic Human Needs like Belonging & Significance, competence & mastery, power & autonomy, virtue & generosity, fun & enjoyment. Reflect on how to address these needs in the workplace.
(e) Communicating at work: Listening strategies and skills
Workers understand the importance of active listening skills. Students then learn active listening skills through group discussion, lecture and small group exercises.
Over the telephone, the learner will be able to ask to speak to a supervisor at work using an appropriate telephone voice and to determine whether to stay on the line or to leave a message based on the response. They also practice short dialogues.

(f) Communicating at work : Presentation skills
Workers learn how to conduct a professional presentation by writing up their presentation and preparing in power point format. They will learn the tips for delivering effective presentations.

Module 2 : Creative English : the creative way to learn
These sub-modules in this module demonstrates how English can be enjoyed and learnt in a creative, fun way. Suitable for students, teachers, and interested individuals who would like to explore the language creatively.

(a) Digital storytelling
Students tell stories to each other orally as one of our primary and most powerful forms of communication via the various digital modalities. It will always be an important skill to have in the workplace, in our communities and in our schools.

(b) Creative Writing
We inspire in students a love of fiction and poetry with the ultimate aim of teaching students how to write their own stories and poetry.

(c) Poetry Theatre for Kids
Students practice their oral interpretation skills in performing poetry plays with popular and funny poems.

VALUE OF COMPETENCY-BASED LEADERSHIP CAPABILITY ASSESSMENT

(Read Profile - Ms Evelyn E L Ch'ng, PJK.,JP) The CARP competency-based leadership capability profile tool illustrates and explains the way a person prefers to think, learn, communicate and make decisions. As the individual interacts with the world at large, different environment affects his/her behavior. We are of the view that a person’s work behavior is a function of both his/her personality and the environment the individual operations in. This is represented below with a general formula. B = f (P, S) where - BEHAVIOR = f (Personality x Situation) We can predict behavior when we know BOTH the elements. Understanding an individual’s personal thinking preferences will enable the person to optimize his/her ability to adapt the thinking, decision-making or communication styles to any given situations. It also explains why it is easier to communicate with some people than it is with others. The profile will also cast light on why some elements of the individual’s ability to perform or work seem effortless and more satisfying whilst other aspects frustrate the person. The profile is NOT a test. There are no right or wrong answers and no ‘good’ or ‘bad’ profiles. The tool does not measure intelligence or skills. A low score in a given area does not indicate inability to perform – frequently people are able to perform when the environment is conducive to performance or when extra efforts are made. The profile provides an individual with a better understanding of his/her personal potential and areas for improvement to enhance performance. For ORGANIZATION, the tool can be used for: • Recruitment Assessment & Candidate Selection • Employee Development & Career Coaching • Team Building • Increase Productivity & Improving Management Effectiveness • Conflict Management • Promotion Assessment • Organization Restructure & Redeployment • Target Problem Resolution For the INDIVIDUAL, the tool is useful for: • Managing Self • Managing Others • Managing the Business IN THIS ONE-DAY WORKSHOP, YOU WILL LEARN ABOUT:  An Overview of Competency Profile  Use of Competency Profile  Who You Really Are – a profile of the “YOU” in a work environment – a profile of the “TEAM” in a work group – a profile of the “YOU” as an entrepreneur  Managing Yourself – where to you go from here…. WHO SHOULD ATTEND This workshop is intended for all HR practitioners, recruitment or employment officers, and line managers and executives who have a keen interest in understanding themselves and their subordinates better. WORKSHOP METHODOLOGY The one-day profile workshop is conducted by a highly experienced HR practitioner with training and work experience competency assessment and psychometric profile management in a wide spectrum of industries. The program is delivered by way of slide presentation, actual feedback on profiles conducted, followed by a Q&A session. WORKSHOP FEE & PARTICIPANT SIZE A group size of 15 participants and workshop fee (to be discussed). DURATION OF PROGRAM Duration: One day Time: 9.00am – 5.00pm Venue : Client’s designated venue For further inquiry, please contact: BNR Global. Light Aircraft Site, Sultan Abdul Aziz Shah Airport, 47200 Selangor DE, Malaysia Tel: +6(01135591215) : bnrglobal@gmail.com .

BNR ENTREPRENUER COACHING PROGRAM

Entrepreneurship is about starting and running a business. Some people say that you are born an entrepreneur and that it cannot be taught. Many entrepreneurs would argue that to a certain extent this may be true, but many skills, which are needed for success, can most definitely be learned. Scores of entrepreneurs may wish that they had been given the opportunity! Preparation is the key of any business venture. Whether you are starting a new business or growing an established business, a good plan will prevent problems and move you towards your goal. The BNR Entrepreneur Coaching Program combines the power of a business curriculum, business coaching and peer networking with business practitioners to help you create the best business plan for your concept. The unique approach behind this program is to give tomorrow’s entrepreneurs the coaching they need to create and sustain their new business. This program is designed to teach you the skills and knowledge that you need to know when embarking on a new business venture. PROGRAM STRUCTURE The structure of the BNR Entrepreneur Coaching Program allows you to explore and improve all aspects of your business. Program participants will use the business plan development process to refine and improve their business ideas through the following topics: MODULE I The Entrepreneur Mindset MODULES 2 & 3 Principles for Business Success MODULE 4 Understanding Business Life Cycles & Sustaining Growth MODULE 5 A Business-led Management Strategy MODULE 6 Goal Setting MODULE 7 Understanding Financial Management & Funding Sources MODULE 8 Negotiating Business Deals MODULE 9 Strategic Alliances MODULE 10 Marketing Research & Analysis MODULE 11 Marketing Strategies & Planning MODULE 12 New Product Development MODULE 13 Branding Products MODULE 14 Pricing Strategies MODULE 15 Retaining Your Customers MODULE 16 Managing Human Capital & Paying People Right MODULE 17 Presentation Skills MODULE 18 Creative Problem Solving PROGRAM BENEFITS The benefits of the program include: • Business coaching to address your specific needs • Build the entrepreneur’s organizational effectiveness by developing new approach to thinking, feeling, acting and learning • Gain perspective on business management skills and enhance expertise with Success Principles • Learn cross-industry business best practices • Continuous experiential learning and entrepreneur’s skills development • Sharing personal and industry experiences WHO SHOULD ATTEND Any entrepreneur or business owner who:  Needs to attract financing  Is struggling to organize their business ideas  Needs a strategy for development and growth  Wants to be sure their concept is complete  Wants to better understand their business concept’s market potential PROGRAM METHODOLOGY The 18-month program is based on a structured program of business technique learning, coaching, and experiential sharing to improve practical business skills through knowledge acquisition and knowledge application. It will be conducted with structured tutorials, individual action plans, group work, role plays, exercises, discussions and presentations. MENTORING & FOLLOW UP At the end of the program there will be a further 6 months mentorship for participants to ensure that the benefits of the coaching program are of enduring value. The participant will be able to contact the Coach for advice during this period. There will also be a quarterly meeting of the group to enable an exchange of ideas and experiences and to provide further support. BNR Global will provide the client with a preliminary report (for each group of participants) at the end of the first six months of the program and a final report at the end of the 18-month program. WORKSHOP FEE & PARTICIPANT SIZE 15 pax per session, workshop fee to be discussed. DURATION OF PROGRAM Duration: 18 coaching sessions conducted over a 18-month period (one session per month) Time: 9.00am – 5.00pm Venue : Client’s designated venue For further inquiry, please contact: BNR Global Light Aircraft Hangar Site Sultan Abdul Aziz Shah Airport, 47200 Selangor DE, Malaysia Tel: +6(01135591215 E: bnrglobal@gmail.com